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GreenGeeks Customer Reviews

GreenGeeks review by Sandy

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Overall: 4.88
 

This company always provides prompt, competent and attentive support for any inquiries or issues their customers may experience. I have used their services for several years and have always found them to be courteous, helpful and prompt in their replies to my queries or phone calls.

I highly recommend them for their services.

GreenGeeks review by Nidal Nijm

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Overall: 5.00
 

Yes, i am VERY satisfied with my changing to GreenGeeks, is the best hosting company ever!!!

I had too much problem with resseller accounts here in Brazil, i tried 3 of the biggest hosting companies in Brazil, but the problem is that their reseller accounts, is trash!!! Sites offline, my clients getting mad with me, their emails offline, and other problems.

All of these problem i did not fin here in GreenGeeks.

I wish to continue your client for a 100 years!!!

Just always keep this good quality on your service forever, please!

GreenGeeks review by hahnsolo

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Overall: 4.88
 

I went with GreenGeeks based on price. I stay with Greengeeks based on performance. I've never experienced downtime. And in the rare instances where I've needed support, I've never waited more than 30 seconds to get a live agent, and never waited more than 2 minutes for a solution.

GreenGeeks review by Christian Dechery

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Overall: 5.00
 

Their support is just outstanding.

They're not there to just keep the servers and links up. They are there to help you. My blog was hacked three times this year. In every occasion they alerted me, they took precautionary actions to prevent further damage AND they helped me put the site backup. No other hosting would do that with such willingness. In fact, I left my previous host (a very famous one) exactly because of this. Tech-support was very deffensive, "not my business" sort of attitude.

GreenGeeks review by D

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Overall: 4.88
 

I've used them for a few years. My old hosting went crazy (bought out) so I used them for my hosting and main domain, and I just recently transferred another domain over. I love that they aren't in your face pushing more services, that you probably don't want, thinly disguised as click bait like Godaddy has because (and the shame, I used to recommend them, way back in the day when they weren't so pushy).

24/7 support, chat, phone, tickets, whatever you prefer.

GreenGeeks review by Alexandros V.

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Overall: 5.00
 

I chose GG fir most because of their green servers. The support has been fantastic since the beginning. They even migrated 3 of my HTML websites for free, and charged me only for a wordpress website. I wish them the best and keep up the GREEN work :)

GreenGeeks review by Leo

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Overall: 5.00
 

Smooth running service. But a big plus for me is that GreenGeeks' servers run on renewable energy!

GreenGeeks review by Andres Rousseau

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Overall: 4.75
 

Their customer service is totally efficient. I like it. And it's green!!

GreenGeeks review by Anthony Greene

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Overall: 4.88
 

About three years ago I was having problems accessing the File Manager application in the CPanel at my previous Web hosting service. I was using Mozilla Web browser on Windows XP. I was accessing the Web hosting service via a satellite Internet service. Out of desperation I went shopping for another Web hosting service, and I found GreenGeeks. From the beginning, it has been a pleasure to use green Geeks Web hosting service. I have developed applications that use PHP5, MySQL, JavaScript, and HTML. My applications have worked smoothly with no issues. Recently, I transferred one of my older domains from my previous Web hosting service to GreenGeeks. During the transition, Green Geeks support staff responded quickly and skillfully. Thank You Green Geeks...You have definitely spoiled me.

GreenGeeks review by Markus

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Overall: 5.00
 

Three years with this host - and one minor problem that was entirely a misunderstanding on my part. Good notice of potential maintenance downtime, a customer service very prompt and friendly. Shared server keeps costs down - but has always been fast and reliable. Company has great attitude and is proactive regarding security issues.

GreenGeeks review by scott

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Overall: 5.00
 

Totally new to website hosting, vpn,etc. Green Geeks walked me through every step and made it easy. The price and value is excellent and the support is bar none, I'm a affiliate marketer and Green Geeks is a vital part of my daily business that I can rely on.

GreenGeeks review by Andrés

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Overall: 5.00
 

GreenGeeks has fast support, smooth IT platforms and software and I can rely on them for all my web hosting needs. I have and will continue to recommend GreenGeeks to my customers and friends.

GreenGeeks review by Terence

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Overall: 5.00
 

Although GreenGeeks pricing is slightly higher than some other hosting companies, I had read some reviews about their excellent customer service.

GreenGeeks certainly hasn't disappointed. The few queries I've had have been dealt with promptly, efficiently, and (if I was in front the person) probably with a smile.

I can't see myself going to another host until GreenGeeks go bust. And I love the promise of only using green energy.

GreenGeeks review by Varun

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Overall: 5.00
 

Simply the best - don't have to think twice ever! Most helpful customer service in the industry!

GreenGeeks review by Yahya

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Overall: 4.50
 

They are the best, I am customer with them since 2007 and I found live chat is the best way to get helped and supported.

Thanks Greengeeks

GreenGeeks review by StJohn Smith

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Overall: 4.25
 

The thing I value most about Greekgeeks is the efficiency with which they answer and sort out any issues or query. They seem a smart and competent team who know how to get things done and help us out always.

GreenGeeks review by Abby Knott

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Overall: 5.00
 

Look no further. Make GreenGeeks your home. You'll have a comprehensive supply of tools, apps, video tutorials, and support technicians to ensure ease of web site installation or migration and continual service without interruption.

I'm an end-user. I need no technical knowledge to maintain my web site thanks to the excellent tutorial videos on the GreenGeek client site (called a cPanel).

GreenGeeks review by Cain

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Overall: 4.63
 

Greengeeks web hosting is both efficient and reliable. I'm using Greengeeks for two years now and I've never encountered any kind of problem with them. Customer support is OK and up-time really close to 100% (very quick maintenance a few times a year at night time).

Strongly recommended!

GreenGeeks review by Arun

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Overall: 4.38
 

I am quite happy with the service and the options that are provided on the cpanel.

GreenGeeks review by Frank

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Overall: 5.00
 

If you are an online marketer or a business owner you know the value of fast and efficient support. I have bounced around with over 100 sites to various Hosting companies until we found a home with Green Geeks Hosting. GreenGeeks is responsive with live chat and various support levels to get your issue to the right person quickly - hands down the Best Hosting Value in the industry!

GreenGeeks review by Donald Bowker

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Overall: 4.63
 

I would have given all five's except for my be a newbie to website site hosting and building. I have found the response by telephone and email service to be very good to any questions I have to be some of the best of any company I have dealt with on the internet.

I did a lot of research into pricing and what was being offer by many of the hosting networks. I found that GreenGeeks was up there in all the areas that I reviewed. At the time price right for me at least. I would recommend them to anyone if asked or to my friends if I knew they had a need fro such service.

GreenGeeks review by Juan Sixto

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Overall: 5.00
 

Green Geeks is a fantastic, great company !! Customer support is excellent, impressive technical knowldege of support personnel !! Few companies are on the high plateau this company is !! A great experience from the very first day !!

GreenGeeks review by Kelly

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Overall: 4.75
 

GreenGeeks should be your choice for your ISP if you value your time and ethics. Their technology options for your websites are broad - lots of choices of tools and management tools. As a company, they have taken a stand and whether you agree with it or not, at least you know you are dealing with a company that visions itself in a world made better by better business practices.

Most of all you want to use GreenGeeks because of the support - it is fantastic. Your ticket gets attention and gets escalated quickly if tier I isn't able to resolve. The quick personal follow-up is a tremendous comfort to a entrepreneur as they clearly value your time as much as your business.

Get on board and be a greengeek customer - you won't regret it.

GreenGeeks review by Sandy

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Overall: 4.75
 

I am a new customer & have been pleased with the support, attention and speed at which requests have been dealt with. The tech support has been cordial, quick and solved the problems I encountered in the transfer with no hitches.

I recommend this host for any site!

GreenGeeks review by Daniel Obuobi

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Overall: 5.00
 

I am more than satisfied with the service offered by GreenGeeks so far, all my clients are at peace with their mail flows. I must confess that this was not the case with the former hosting company, by migrating all my clients to their platform i have not had any issues at all.

I will be upgrading soon to next reseller level (sprout) since my clients base are now growing

GreenGeeks review by ju hong yang

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Overall: 4.75
 

The 24/7 support service is really excellent. Thank you very much.

GreenGeeks review by Chloe

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Overall: 5.00
 

My personal experience with GreenGeeks has been exceptional. Here are the 3 main reasons:

1) Customer service is always quick to respond and solves issues right away. I've had a number of questions come up since I first purchased hosting (transfer a domain from a previous host, buy a new domain, technical questions) and every email was responded to within 24 hours. Friendly and helpful -- those are rare qualities nowadays!

2) Value. For my needs (commerce website), everything was included for a competitive price.

3) Environmentally friendly. We all need to do whatever we can to decrease pollution, but who knew you could do just that based on your choice of a web host?! Well, you can. And not only that, but everything about this company has been great too! No downsides, and you get to feel great about how this business powers itself.

GreenGeeks review by DAHOU Med

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Overall: 4.88
 

i'm completely satisfied with GreenGeeks company. Thank you for making it easy, i wish you the best.

GreenGeeks review by Himanshu Dubal

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Overall: 4.50
 

we got great service really nice job GreenGeeks using since 2 weeks and this people are understand the query which has been resolve there and good service and software too!!

GreenGeeks review by Ggicci

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Overall: 4.88
 

GreenGeeks is the most valuable web hosting provider to me because of the following reasons:

1. Great features and easy access to my host;

2. Warm and thoughtful service (eg. free upgrades notification);

3. Green;

GreenGeeks review by Judy Huck

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Overall: 4.88
 

I have been using the account and so far am finding it awesome. It is great that you can host websites that use different technology, Joomla, Wordpress, html5, etc. all in one place. The support so far has been very good too.

GreenGeeks review by Nashoda

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Overall: 5.00
 

I'm a complete newbie when it comes to websites, but tackled doing a very complex one because I want the best and I have to say GreenGeeks has been amazing. Customer service is the topnotch. I highly recommend them. I am switching my other website to GreenGeeks next month.

GreenGeeks review by Graham V

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Overall: 4.63
 

It was important for me to find a Green web host, a core value of my business and I was looking for a green host with a lot of software options, this is 2014 and the more efficient we are the more we can get done.

I needed it:

- Be Green!

- Not too expensive, startup business

- Project management features,

- Emails, forums, blogs,

- Online store,

- Unlimited bandwidth

- Security *important*

- A few other features..

FOUND them ALL with GreenGeeks.

The easy to use cPanel is fantastic! Very intuitive, you just look and find what you were looking for.

The support and sales team are great, I had MANY questions before buying and contacted them at many occasions. Always got my answer and documentation if I wanted to know more.

The support team is great too, I sent a support ticket (which was EASY) and they replied rapidly and with a professional attitude.

Not to mention they answered IMMEDIATELY through the chat service when I used it.

Pros of using GreenGeeks:

- Huge software options and they are GREAT!

- Inexpensive hosting for a green service! I took the 3 year, worth it!

- Green service!

- Email features are great and we have choice of different interfaces

- Website builder does good work

- Security is excellent

Cons:

- Website builder takes time to learn but is great. This isn't really a con.

- None so far after 1 month of intensive use.

GreenGeeks review by Ali

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Overall: 4.88
 

I really love GreenGeeks.

Anytime I have a problem, which is rare, their chat is always available and the problem is resolved quickly and in a very friendly manner. As someone who tends to panic when technology goes on the fritz, I feel fully supported by GreenGeeks and that piece of mind is priceless!

GreenGeeks review by Sabrina

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Overall: 5.00
 

Excellent! Never a trouble, always working , great customer service and is green!!!

GreenGeeks review by Ronal

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Overall: 5.00
 

i bought i vps hosting and service is very good. i have share hosting too.

GreenGeeks review by Aimeefae

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Overall: 5.00
 

Green Geeks is a billion times better than Total Internet Solutions. The staff at every level was tremendously helpful to me when I switched from TIS. Since then everything has run smoothly. The regular updates are helpful. My site never goes down unexpectedly. And prior to my experience with TIS, another host failed to keep regular software updates in their native control panel for the software on my site.

I am very pleased with Green Geeks, and indescribably relieved to have an honest and helpful host.

GreenGeeks review by Sebastian

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Overall: 5.00
 

I have php memory limit up to 256M!!

my own custom php.ini!!!

nic and quick support, cheap price and all the features with just one plan NO restrinctions!!

GreenGeeks review by Angie

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Overall: 5.00
 

Very supportive team and accommodating. Before signing up I did an extensive research and I\'m glad I decided to go with them! You are not going to be disappointed. Costumer services are really fast getting back to you. I\'m very pleased!

GreenGeeks review by Ed

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Overall: 5.00
 

I've used other hosting companies but Green Geeks is far and away the best. Quality bang for the buck and fantastic customer service!

GreenGeeks review by Thomas Reynolds

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Overall: 5.00
 

Answers the phone during the hours stated, real response during email. Just check your spam folder to make sure you get the email, otherwise, they are perfect!

GreenGeeks review by Justin Hoch

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Overall: 5.00
 

I love GreenGeeks. They're always helpful and I like the interface.

GreenGeeks review by George

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Overall: 2.75
 

Green Geeks looked good on paper.

I run a couple of wordpress sites and talked to the sales people from GreenGeeks and all seems to be perfect.

But as soon as all the migration was done things where not so great any more. The plan was just to limited and that meant that now I have moved away.

And for support they are OK but uses standaard answers for questions that need a bit more.

If you run one small site you probably be fine but i would not advise you to run more then one wordpress site on a sharedplan as you will run out of resources really quick.

GreenGeeks review by Andrey Nemykh

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Overall: 5.00
 

All is perfect:

- High quality of service

- Easy installation of skripts

- Excellent and friendly technical support

- Quick response and resolution of issues

GreenGeeks review by Nina

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Overall: 5.00
 

GreenGeeks really is the best hosting company I've ever worked with, bar none. Their customer support is incredible -- lightning-fast and very thorough, and always knowledgeable and hoping to help in any way possible. Their hosting service itself is amazing: I've never had a single glitch or any other kind of problem. And clean, green energy powering their service? It's excellent all around. I can't speak highly enough of this company and their work ethic and their delivery and their quality of service.

GreenGeeks review by Alejandro

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Overall: 4.38
 

GreenGeek has the best customer support I've ever had with any other hosting company. Most of the other companies take ages to respond to tickets, some don't even have a ticketing system but the tech guys at GG will come right at you very fast, I mean, REAL fast. Also, they are very friendly and kind, which is a plus. Thus, if you're worried about getting the best customer support for your bucks while being green, go for it.

GreenGeeks review by Tom Daley

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Overall: 4.88
 

I am very happy with green geeks. Any problem that comes up is dealt with quickly. System maintenance is done during off hours and I get a notification well before hand so I am aware of it. I have not lost any data or had any downtime impact.

GreenGeeks review by Kevin Owen

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Overall: 5.00
 

Thanks GreenGeeks for the year after year service on my 6 websites

GreenGeeks review by Birgit Glesius

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Overall: 5.00
 

I had a few problems to set up my new account, but thanks to the awesome support of GreenGeeks finally I managed it. Their support is outstanding. Very fast and friendly. Even Im using my webspace for a short time, Im very happy with my choice. The hosting package is coming with a bunch of free software, like 1-Click WordPress installation and unlimited databases. For me one of the crucial factors because Im going to host a number of WordPress sites on my space. I would definitely recommend Green Geeks!

GreenGeeks review by Ronn

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Overall: 5.00
 

The biggest thing I look for is customer service, in a timely manner. All of the emails I sent them were answered within 10 minutes. In my experience, that is amazing!

The fact that there are three ways to contact them....ticket, chat, and phone.....is a deal maker for me. Web sites are many folks\\\' livlihood, and fixing a problem is the absolute priority.

I have a reseller account wih them, and the site loading times are very good.

I highly recommend these guys for all of your needs.

GreenGeeks review by Mirla Leal

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Overall: 5.00
 

Quick and efficient customer support. Great for Drupal.

GreenGeeks review by Joe

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Overall: 5.00
 

-You can choose your server in Canada or the US

-Support is very quick.

-I haven't had a problem that they couldn't solve.

-Shared server is even faster than my preivous VPS at another host.

-Pricing is reasonable since they offer unlimited bandwith and space.

GreenGeeks review by Tracy

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Overall: 4.38
 

Great customer support with quick responses and follow up.. Very reliable service with many options. Easy to use even for beginners. It feels great to be green too!

GreenGeeks review by Terry Meer

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Overall: 4.38
 

The team really work to integrate me to thier hosting. I love Green Geeks!

GreenGeeks review by Yancy Bonner

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Overall: 4.88
 

We really struggled with the customer service and reliability of our last hosting company. So happy to say that GreenGeeks has resolved our problems!

GreenGeeks review by Noga

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Overall: 5.00
 

I've had zero problems since first using the service.

GreenGeeks review by Ali Khalil

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Overall: 4.25
 

Hi,

The guys at Green Geeks are very serious in what they do. Describing technical matters would be easy and many might do it, but let me tell you about a story where they intervened and helped.

One time I had some a brute force attack on several of my wordpress websites, so many of those websites went down.

I contacted the support team, and within few hours they helped me get back the websites, update them, protect them and helped me create some prevention methods for the future.

I believe their support is highly qualified. And I would definitely recommend Green Geeks for anyone to use.

GreenGeeks review by Carol Lemke

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Overall: 5.00
 

Great service and very helpful and prompt customer support.

GreenGeeks review by Sarah

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Overall: 4.88
 

I've been using GreenGeeks for almost 3 years. I've never had an issue with my site. They always get back to me extremely fast, and are so helpful. I highly recommend them!

GreenGeeks review by Danyele

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Overall: 4.50
 

I currently host two different sites with GreenGeeks and have no issues at all for 2 years. When we did a full redesign, our designer was more than pleased with the assistance received from GreenGeeks as well.

GreenGeeks review by Max Matthews

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Overall: 4.75
 

I've been using GreenGeeks for two years now and couldn't be happier. They probably have the best customer support of any other company I've worked with. Not only do their plans offer all the features of all the other competitors, but they're 300% green and are similarly priced. I've never experience down time, or more than 20 minute response time from customer support (even at 3:30 am). If you're looking for a new web hosting company, look no further.

GreenGeeks review by Justin

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Overall: 5.00
 

GreenGeeks is my third and favorite webhosting provider. They are easy to use, my website updates in real-time, and a lot of software is available with them.

Disclosure: What we do? We review hosting companies and we receive compensation from those companies as we review their products and services. We are professional and independently owned. We spent a lot of time and effort doing our best to offer you the most relevant and accurate information. All the reviews are posted by real web hosting customers and we are not responsible for their opinions. Please feel free to enter your own comments and reviews.