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Arvixe Review


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Overall: 4.00
 

Arvixe is a webhosting site that has a little something to offer to everyone. While they don’t specialize in shared hosting or dedicated hosting, they offer both so as to not limit themselves and can offer something for any type of business. The company is founded in the US and offers 24/7 English speaking tech support via email, chat, or phone no matter where you are. Arvixe reviews are pretty good and indicate that there have been few problems with the site since its inception in 2003. Like many other web hosting sites, Arvixe offers Linux and ASP.net for Mac and Windows users. Unlike other web hosting sites, both are offered no matter what package you choose for your web hosting needs. Cloud servers are not yet available, however, there are five classes of servers that you can chose from; dedicated, shared, VPS, personal, business, and reseller. Each comes with some special perks that is unique to each type of web hosting that someone may need. Personal servers offer up to six domains, unlimited disk space, and up to six dedicated application tools.  Business class offers that same things as personal class, but a dedicated IP is also available. Reseller class offers bandwidth as you need it. That way you don’t pay for something you won’t use.  VPS class offers two dedicated servers and two dedicated IP addresses, and the dedicated class allows you to choose from multiple servers or a single server. Because uptime is important, Arvixe offers a 99.9% uptime guarantee and refunds will be given if the guarantee is broken in any given month. For dedicated servers, 100% uptime is guaranteed. Data backup is done daily, at least, unless you have a business account or higher, then backup occurs every hour and every day and month. While Arvixe coupons don’t really exist, there are several perks to signing up for an account such as free domain name for life, website transferring at no additional cost, and an affiliate program that offers rewards for customers that you successfully referral. Because Arvixe is so certain that you will love their site, they offer a very generous money back guarantee for the first 60 days of service. Refunds do not include domain names, SSL certificates, marketing accounts or dedicated servers.

Arvixe Customer Reviews

Arvixe review by jenna

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Overall: 0.63
 

they were great a year ago,.major problems. no return emails no response. finally called them and they said that they are experiencing major issues. I am very worried as I paid up front for 2 years

Arvixe review by Mike

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Overall: 1.38
 

Unfortunately there are no dates on the 5/5 reviews to gauge when they were from. If I reviewed Arvixe in Jan of 2015 I may well have been giving them 4s and 5s. But today in Jan of 2016, not a hope of that.

The reliability/uptime has tanked since Sep/Oct of 2015 and the support is very, very poor. Instant chat never resolves anything. They just raise a ticket and pass it along. I've been trying to migrate my domains from them for 3 months now and they block it at every turn. Now they have suddenly added domain privacy to whois (which I never asked for or have ever taken) and I have a ticket open for a week now without any update or progress.

You should really think very hard about hosting here. Read all the current reviews and do your homework...

Arvixe review by Kate Madge

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Overall: 0.63
 

This is a horrible company. Their customer support is THE WORST! I never did get my website up after numerous support tickets. I Have waited 14 business days and numerous emails and phone calls and never did get my website up. I took my domain to another company(Dreamhost) and had my site up in a few hours.

Save your money and time and DO NOT use Arvixe.

Arvixe review by Mark Solway

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Overall: 0.50
 

The support at Arvixe is full of lies. I have been a customer of theirs for over 4 years. A few months back my VPS server started having issues with performance, uptime and most recently no license to use cpanel software. I opened a ticket on 6th Dec and now 22 days later I am still battling to get anyone at Arvixe to work on my ticket. They are a joke. Their support staff lie about maintenance, then they say someone will escalate the ticket. Basically they don't care and just keep feeding me lies to get me off the chat.

DO NOT SIGN UP WITH THEM. They're finished as a company.

Arvixe review by Robert

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Overall: 1.63
 

After several incidents of my web site being down for DAYS, it took me 90 minutes to migrate my site to the SmarterAsp.net and get it up and running. 60 Day free trial with no credit card.

Sorry Arvixe, but that amount of downtime is not acceptable.

Arvixe review by Paul Brooker

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Overall: 1.13
 

After signing up and barely getting a couple of sites set up, everything went down for several days with 'emergency migration issues'. After finally getting access again, everything had been moved but I had not been informed of the new location. Finally found out where my hosting was, was able to login and update, but my account still tells me I am at the old location. All my efforts to contact customer service go unanswered.

Arvixe review by Peter Walsh

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Overall: 0.50
 

Arvixe is absolutely terrible. My site has been down more than it has been up in the last month. The technical support is non existent. You either have to submit a ticket and wait days for a response or wait for 45 minutes to chat with someone who can't help your problem or identify what it is. I literally have submitted over 20 tickets and my site is still not working....such a waste of time and money!

» Read More Customer Reviews (54)

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