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Arvixe Customer Reviews

Arvixe review by jenna

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Overall: 0.63
 

they were great a year ago,.major problems. no return emails no response. finally called them and they said that they are experiencing major issues. I am very worried as I paid up front for 2 years

Arvixe review by Mike

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Overall: 1.38
 

Unfortunately there are no dates on the 5/5 reviews to gauge when they were from. If I reviewed Arvixe in Jan of 2015 I may well have been giving them 4s and 5s. But today in Jan of 2016, not a hope of that.

The reliability/uptime has tanked since Sep/Oct of 2015 and the support is very, very poor. Instant chat never resolves anything. They just raise a ticket and pass it along. I've been trying to migrate my domains from them for 3 months now and they block it at every turn. Now they have suddenly added domain privacy to whois (which I never asked for or have ever taken) and I have a ticket open for a week now without any update or progress.

You should really think very hard about hosting here. Read all the current reviews and do your homework...

Arvixe review by Kate Madge

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Overall: 0.63
 

This is a horrible company. Their customer support is THE WORST! I never did get my website up after numerous support tickets. I Have waited 14 business days and numerous emails and phone calls and never did get my website up. I took my domain to another company(Dreamhost) and had my site up in a few hours.

Save your money and time and DO NOT use Arvixe.

Arvixe review by Mark Solway

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Overall: 0.50
 

The support at Arvixe is full of lies. I have been a customer of theirs for over 4 years. A few months back my VPS server started having issues with performance, uptime and most recently no license to use cpanel software. I opened a ticket on 6th Dec and now 22 days later I am still battling to get anyone at Arvixe to work on my ticket. They are a joke. Their support staff lie about maintenance, then they say someone will escalate the ticket. Basically they don't care and just keep feeding me lies to get me off the chat.

DO NOT SIGN UP WITH THEM. They're finished as a company.

Arvixe review by Robert

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Overall: 1.63
 

After several incidents of my web site being down for DAYS, it took me 90 minutes to migrate my site to the SmarterAsp.net and get it up and running. 60 Day free trial with no credit card.

Sorry Arvixe, but that amount of downtime is not acceptable.

Arvixe review by Paul Brooker

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Overall: 1.13
 

After signing up and barely getting a couple of sites set up, everything went down for several days with 'emergency migration issues'. After finally getting access again, everything had been moved but I had not been informed of the new location. Finally found out where my hosting was, was able to login and update, but my account still tells me I am at the old location. All my efforts to contact customer service go unanswered.

Arvixe review by Peter Walsh

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Overall: 0.50
 

Arvixe is absolutely terrible. My site has been down more than it has been up in the last month. The technical support is non existent. You either have to submit a ticket and wait days for a response or wait for 45 minutes to chat with someone who can't help your problem or identify what it is. I literally have submitted over 20 tickets and my site is still not working....such a waste of time and money!

Arvixe review by Michael James

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Overall: 2.13
 

I would be very interested in knowing how old the 5+ ratings of Arvixe are. We have been Arvixe customers for about 11 years. Their support and customer service was always great, and as I mentioned in my ratings, their features were decent and the value was as good as any other host. However, the bottom fell out a few weeks ago. We host over 14 websites there for various companies and beginning 4 weeks ago, the sites have been down for days at a time. Contacting support is impossible (literally - things are so bad now that they have removed the support phone number from their home page because of the huge volumes of calls they were getting and not responding to. Now, only the "Live Support ONLINE" link is there. But you should click it, go out for lunch, pick up your dry cleaning, and come back for a nap. My last wait time was about 7 hours. And that's because I minimized the window, forgot about it and over 7 hours later I heard the "ding" that the support rep connected.) In the past 2 weeks, I have contacted their support via this method to get updates/help on downed websites & email, only to be promised that their "senior engineers" were working on the problem and things would be back to normal soon. Soon never came. We began the process of moving our customer sites to another provider on Friday and as of this morning, we have lost two more domains. As frustrating enough as that is, we're also not about to grab current website files from the server because our control panel is "broken" so we can't use the file manager and the FTP portal refuses connections. But these are all details.

The bottom line is that you should NOT use Arvixe if you are hoping to have a stable, well-supported site. There are several other very good hosting companies out there that are as competitive in their pricing and that have excellent customer support. I won't indicate who we are transferring to because I'm not trying to promote another organization. I only hope to help others avoid what could be a costly and gray matter damaging mistake. If you're interested in reading more real-world, recent (within the past 4-5 weeks) actual-customer reviews of Arvixe, let me know and I will be happy to share the URLs to the discussion boards about this company. Good luck and again, don't use this company.

Arvixe review by Bob Skiba

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Overall: 1.88
 

Arvixe was great for years (we've used them for about 5 years so far). Unfortunately, within the past year there's been lots of down time and nearly no customer support. Online chat support keeps you hanging for an hour and a half, then drops you. Tickets for problems go unanswered. It's a shame to see a company that once provided a reliable hosting service at such a great rate slip so much.

Arvixe review by James

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Overall: 0.75
 

The service is so poor right now they no longer have a phone number on the front page of their website. If you try to reach someone, anyone to speak to a human being you cannot. You end up at a dead end. I have had the chat window up for hours with no response... just loading. No response to tickets either. I even sent a message to the CEO on LinkedIn without a response there either. Stay away - far away from this company. I switched from Startlogic over to Arvixe because of some flexibility and features they offered and because of a PC Magazine review - big mistake. PC Magazine even edited their claim about Arvixe. This will cost me thousands.

Arvixe review by Didier

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Overall: 1.38
 

(27oct2105) Arvixe might have been excellent over the past years, over the past months service and support are a real nightmare, the server hosting my websites has suffered several outages over the past weeks, down again and their support is unreachable once again...

Arvixe review by Marketplace

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Overall: 0.50
 

ARVIXE.COM IS THE JOKE OF WEBHOSTING! For the 4th time this year, Arvixe has deactivated our PAID SSL. WE cant get into CPANEL nothing. Every day there's an alert that our site went down, then back up and then down again. They know this and they keep hiding from their customers from all the complaints they get. They removed their phone number, so now you cant call into support, they changed their online support. so now you have to wait over 1 hour and 1/2 for some inexperiences receiptonist to tell you to go complete a ticket. And even when you do submit at ticket they delete it or never bother to answer it. STAY AWAY FROM THIS COMPANY. THEY ARE A NIGHTMARE. FILE A COMPLAINT WITH THE CALIFORNIA DEPT OF CONSUMER AFFAIRS if you have a problem with them.

Arvixe review by Global

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Overall: 0.50
 

This company is a complete joke. For 3 months plus we've been having problems with our site because of how bad this company sucks. This company is a complete joke and so is there support! First off their server Mongoose has had problems for nearly over 1 year. This is one of 10 reports http://www.arvixe.com/alerts?key=236601-1279%20target= they claim the problems been resolved but we get 10 to 15 alerts a day saying the server goes offline every 30 seconds. Arvixe is complete incompetient. You open a ticket they give you the runaround and then immediately close the ticket leaving you stranded. This company is nothing but garbage!

Arvixe review by David Freeman

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Overall: 4.75
 

There are a lot of hosting companies out there. Some are big and forget who you are and that you are a customer. Not so with Arvixe. They are not the biggest but are, in my opinion, the best. They are very responsive to every request and go out of their way to make sure that we are always satisfied in what they do.

I find that the customer support is the best I have ever had on the Internet (and I have been around a long long time).

When you are looking for a host for your sites I hope you will consider Arvixe. Great support and a great price!

Regards from

David F. Florida USA

Arvixe review by s.b.hussain

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Overall: 5.00
 

Good customer support with good prices and features, shared hosting at arvixe is the best of the best you can not beat them with stability uptime and support that goes along with there services.

One thing people should remember there are a lot of hosting sites out there i have seen a lot of arvixe afiliates around the web and wondered why that is, then joining there affiliate team i realized why it's because they are good host as i could easily promote other hosts and not arvixe.

Arvixe review by Duong Toan

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Overall: 5.00
 

My website always running in good conditions.

Best hosting and best support.

Arvixe review by Tran Phuong Ngoc

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Overall: 5.00
 

The control panel is always up to date, the support is good and many softwares are useful

Arvixe review by Sati Dapel

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Overall: 5.00
 

Best Hosting domain with

1.Flexible plans

2.Exiting packages

3.Unlimited Everything

4. Free Domain for life

5.Highly effective support system

6.cheapest and affordable

7. Excellent CMS platform.

8.High security and Guaranteed payment platform

Arvixe deserve an award!

Arvixe review by Randall Budeit

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Overall: 4.88
 

100% uptime thus far(knock on wood). Customer support was immediate and effective. 10/10 would have host again.

Arvixe review by Jonathan

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Overall: 5.00
 

I came across Arvixe at a point in time when I had no luck with my previous web service. The downtime was increasing, and the lack of support was infuriating.

However, Arvixe has provided me with Above Average and High Quality service from day one. Their service are top notch, and I have never had to complain! This is what I wish all Web Hosts would do!

Great Value for money, I have been with them for just over a year now, and I love it! I will definitely recommend the service to others. (and I have)

Keep up the amazing work Arvixe!

Arvixe review by Scott Hembree

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Overall: 5.00
 

I inherited multiple website accounts hosted on godaddy when I started with my company. These accounts had been purchased and prepaid for 5 years. After coming aboard and dealing with godaddy I convinced our CEO it would be cost effective and benificial for us to eat 2 1/2 years of the contract and move our sites. We moved them to Arvixe and all I can do is thank Arvixe for proving me right.

Arvixe review by Ben

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Overall: 5.00
 

Great value. Great support. No problens. No hassels of any kind

Arvixe review by Timothy Johnson

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Overall: 5.00
 

Arvixe has hosted my site for over two years. During that time, I've not experienced any noticeable downtime. The support staff has been able to quickly answer the few questions I've had. I don't think you can beat the value for price.

Arvixe review by Al

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Overall: 5.00
 

I have been an Arvixe customer for a few years plus and have always found there hosting to be top notch. Prices are the best and service excellent. They even offer a monthly hosting discount for putting a small Arvixe link on my site, which I am happy to do. No other hosting company does that! Highly recommend you host your website with Arvixe too!

Arvixe review by Tony

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Overall: 5.00
 

Great hosting facility at a low price! Where else can you get unlimited SQL databases! If you're a junior web developer or you just want to learn SQL, this is your place!

Arvixe review by Jay Yau

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Overall: 5.00
 

After many many trials and testing on quite a few hosting service, Eventually I picked Arvixe. Bad was I loss a bit money on paying other hosing service for trails. If I could found Arivxe in the very beginning, definitely could save me money and time.

I use Arvixe mainly for Opencart hosting to build my online shop. The services and tools are comprehensive and user friendly. For a guy like me even without any web development experience, I could build my site and launch in a couple of weeks.

Customer services and support is great with the knowledge base and community around. Basically everything can get resolved in a timely manner.

Hope others can see this review and gain the benefits.

Arvixe review by Nasya Novakova

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Overall: 4.63
 

I like your customer support. Arvixe UPTIME and RELIABILITY is the BEST I found...I made a little research before I pay for hosting..There are more profitable offers on the market, I mean more cheaper, so many promotions...but I choosed Arvixe because their support are not irritant like others and one more important thing ALL IS CLEAR AT THE BEGINING AND THERE ARE NO HIDDEN OPTIONS WHICH RAISED THE PRICE :) You'll find that other hosting companies are using very annoying tricks to attract customers...

Arvixe review by arens

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Overall: 5.00
 

One of the best companies I've done business with. Great communication, help service, very quick response to problems. I would recommend Arvixe to everyone. Very nice prices!

Arvixe review by Ali Noorian

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Overall: 4.88
 

I am an old Arvixe customer, and i did so googled for choose better hosting when i desired to buy a good hosting.

It's uptime is great.

Data Transfer Speed for download and upload are great.

Every time i would to get online support, their supporters were online and answered my questions politely and happily! They never had nervy if i had a lot of questions!

I Like Arvixe, and if i want to try another hosting, so i choose Arvixe yet!

Arvixe review by Petre

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Overall: 4.88
 

I was using another webhost, but the bigger they are, the worst are the services.

Arvixe was really a nice surprise.

Arvixe review by Felipe Ferrari

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Overall: 5.00
 

Best shared hosting partner ever. Uptime is 100% tested.

Arvixe review by sutono junara

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Overall: 5.00
 

if my friends and my business partner has same need like i do (hosting need) i will recommend

Arvixe review by Louis

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Overall: 4.50
 

Arvixe host is awesome.Setup my site only 5 minute and support quickly.I have used many host provider before i find Arvixe host.

Arvixe review by Ken

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Overall: 4.88
 

These guys are good & their portfolio of software is wide ranging. If you need help they are prompt and courteous. It's a great place to park your website..

Arvixe review by Prem Rijal

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Overall: 5.00
 

I've got very good hosting experience with arvixe. I've been hosting my web sites in this company for three years. The staff member are prompt in solving the issue that comes up from time to time. Their hosting costs are reasonable and good value for money compared to other hosting companies.

Arvixe review by jerry myers

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Overall: 5.00
 

I have had various online businesses since 1995. Virtually all of my websites are designed in FrontPage. Very few web hosting companies now support FrontPage – however I am pleased Arvixe does support FrontPage. And my FrontPage files are successfully published with Arvixe every time! I have used other web hosting companies that claim FrontPage is supported – however at the end of the day I was having way too many problems.

Also- in an effort to save some money I have tried other web hosting companies that have no live phone support – and this turned out to be very frustrating. With Arvixe you can get a live support person and cut to the chase. Their support team is always very knowledgeable, friendly and helpful to reconcile any issues that may arise. The few issues that have occurred – were on my end. I have never had a web hosting issue with Arvixe -- they are 100% reliable for me – and they give me the peace of mind to know that all of my web hosting bases are covered.

Arvixe review by Peter Ross

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Overall: 5.00
 

Having had hosting with others since 1996, Arvixe is the best for me. I have recommended their hosting and their free Domain for life to all my Clients. They have quick turn around for SSL or Dedicated IP support. Courtesy billing notice. They do try to make web site maintence very easy for the newcomer.

Arvixe review by Leandro

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Overall: 5.00
 

Without doubt it is the best hosting service I know of so far.

My main customers use the e-mail after miguei them all to Arvixe, I have no problems with slowdowns, crashes and hardly give support to time.

I am 100% Arvixe

Arvixe review by Tim Paul

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Overall: 5.00
 

For several years dStudio Designs has been using Arvixe for hosting a significant majority of our clients.

Why?

Their support staffs are always willing to help us in any way as we establish new client sites;

They are very personable and prompt in their responses to our questions, even when those questions deal with sites that have been with us for a long time; and

They keep a strong, stable, and updated variety of server software that we can use to enhance our clients' sites as well as keep these sites secure.

Because of these reasons, we are confident in their ability to provide exceptional service at a very reasonable price.

Arvixe review by PaNiX

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Overall: 5.00
 

Best features for the price I have found. Shell access is a major bonus.

Arvixe review by Tina

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Overall: 5.00
 

So many times you hear the saying " You get what you pay for " , well this is one time I can honestly say that with Arvixe you get far more than you pay for. Better service, better uptime, and better support. Highly recommended.

Arvixe review by Jean Robert

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Overall: 4.88
 

I have been with Arvixe for almost 2 years now. Great hosting for the price. I currently have our company wordpress site as well as a personal site on their servers.

I have had no major issues. My uptime is 100%. Have no real complaints. My website is fast globally available.

Support is excellent, was upgrading and pressed the wrong icon and deleted our site. Support had the site restored from backups within the hour.

I have no plans to leave Arvixe. Have actually been considering adding a Second Hosting Account at one of the European Data Centers.

Arvise is Tops. Highly recommend them for Business and Personal Hosting

Arvixe review by Gilles Caron

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Overall: 5.00
 

I have 2 sites hosted elsewhere and began to notice a drop in reliability and some features that were missing. While searching for a Hosting Service with some new features I needed, I tried Arvixe and realised that not only they had affordable hosting plans, but also a lot of features available. And I am also very satisfied with the reliability of their systems. So I will use Arvixe for all my hosting needs in the future...

Arvixe review by Kevin

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Overall: 5.00
 

I have been thrilled with my service at Arvixe. Price is great, support and up-time have never been an issue. They offer all of the services I could possibly need.

Arvixe review by Lori Wheeler

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Overall: 4.88
 

I love Arvixe. After years of frustration with other hosting sites, I have finally found one that has a great up-time, quick and efficient customer support, very competitive pricing and many, many features. I have had to call customer support or write them a few times over the years and their response is amazing. I highly recommend Arvixe (and I do all the time) if you are looking for a great place to host your website.

Arvixe review by Mauricio Antonio Parra

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Overall: 5.00
 

Very satisfied with his service, besides his support always always opportune.

Arvixe review by Richard Blumberg

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Overall: 5.00
 

I purchased my first hosting service in about 1996, and have used a dozen services since. Arvixe is up there in the top two, and, for most people looking for a host, it would rank #1.

A phenomenal combination of a very intelligently configured cPanel, geek-friendly capabilities if you need them, generous domains/bandwidth/storage allowances, responsive customer service, zero unplanned down time in the 3 years I've been with them, and exceptionally attractive pricing make Arvixe the company that I recommend first to any friend who's looking for hosting.

It's a shame you can only go to Level 5 evaluating "Value for Price"; I'd double that for Arvixe.

Arvixe review by Eric

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Overall: 5.00
 

I've hosted my websites at many different hosting companies, but that stopped when I switched to Arvixe. Customer support is great and website/account management tools are cram packed full of features. Great service!

Arvixe review by Mike

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Overall: 4.75
 

I've choosen Arvixe after few fails with the most popular Host Providers - I did not like their support, time of response, speed and software.

After purchasing my first Hosting Plan at Arvixe, I've started to submitt tickets as I were a little noob way back then.

Their support is really brilliant, I know that my english is bad, eventhough they always understand my needings and response for them superfast. Their prices are very reliable and that was the main reason of stickin' with Arvixe and recommend it for every webmaster.

Arvixe review by RJ Bautista

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Overall: 4.88
 

Arvixe's services are worthit. The scope of my review is only limited to the 'PersonalClass' experience. So yeah, my money is worth it. $4 a month with unlimited data, although I wish they could give a dedicated IP address inclusive of the package, but it is worthit.

Sometimes, I do experience downtime due to the "shared hosting" in which some clients abused the privilege and when they got banned in you server it would somehow affect you for a couple of mins, but still worthit. Customer service is superb, well only from some intelligent people who knows what they're doing. Over-all: 9/10!

Arvixe review by Lokesh

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Overall: 4.88
 

Quick setup and support on NopCommerce shipping cart I am using.

Arvixe review by pepo

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Overall: 4.88
 

I will soon hit the 1 year mark of being an Arvixe client, and they did a more than GREAT job so far.

Arvixe is better than other hosting providers and i definitely recommend them!

Great support, great hosting, great life.

Arvixe review by Brian Setzer

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Overall: 5.00
 

I have been using Arvixe for 4 years with zero complaints. I never have found the sites down and have had excellent customer service the few times I have needed them. Definitely recommend.

Arvixe review by Ahmed Fayaz

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Overall: 5.00
 

Great host, excellent customer support and a lot of bang for your buck. An all round host if you are looking for one.

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